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I really feel compelled to give a “shout out” to everyone I have come into contact with at WHI. First off – Jody. You are so friendly and helpful on the phone, forgiving me for my inability to “on-line sign”, switching up of dates, declining work and then changing my mind. Courteous ALL the time! I appreciate that immensely.
Second – Peter is “the bomb” but you all probably know that by now. I am an educated person, a cardiovascular and gastrointestinal RN for 30 years. I could take you all around the human body. But dumb as a rock when it comes to how a house is put together. Peter had to deal with the “lady of the house” since my husband works long hours. It took as long as was required to make sure that I understood what the issues and solutions were. I’m sure there were times I just had a blank look on my face. Then he’d show me pictures he took with the camera and explain it another way. No condescending attitude that I get so often when I have to deal with male contractors. I even had to call him back a second time for an attic review that I had originally deemed out of the question. No problem. Personable and professional.
Michael – you blew my mind when you and Igor came and laid down floor mats, but shoe coverings on, and cleaned up every, and I mean every, speck of evidence that you had even been there. Work ethic – my god!! You two worked non stop from the time you got there (which was actually the time you said you'd be there – another amazement), till the time you left. I can't tell you how many worker have come into my house with snowy shoes on and left me a mess to clean up afterwards. I was prepared for you – had my old carpets laying on top of my floors and rugs to protect them – no need. You put your own dropcloths on the floor, up the stairs, through the hallway, through the bedroom and on and on. I thought I was back working in surgery when I saw you two putting your shoe coverings on. Unreal!
Igor – you are an animal. You worked and worked – if you went up and down those stairs once, you did it 100 times. In and out, in and out, and then down the stairs to the basement also.
When you look at what was accomplished in one day, I am in awe. And with the “Insulation for Idiots” class I received from Peter, even I can tell what amazing, quality, complete, painstaking work you two did.
Thank you to you all. I never thought I would ever own a home, ever. So it is my pride and joy and you took care of it like you lived there and loved it yourself. I was so afraid to start this project. I see now there was no need for that. You took care of my house, and me, and my dog, to perfection.
– Cindy S.
Whitefish Bay, WI
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